Privacy Policy

This Privacy Policy describes how Dr. Tomur Plastic Surgery ("we", "us", or "our") collects, uses, and shares your personal information when you visit our website, use our services, or communicate with us.

We respect your privacy and are committed to protecting your personal information. Please read this Privacy Policy carefully to understand our practices regarding your personal data.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact information (such as name, email address, mailing address, and phone number)
• Demographic information (such as age, gender, and location)
• Medical information (such as medical history, current medications, allergies, and prior procedures)
• Health insurance information
• Payment information (such as credit card details and billing address)
• Photographs taken for medical assessment and treatment planning
• Information you provide in forms, surveys, or other interactive portions of our website
• Communications between you and our practice

Usage Information

We automatically collect certain information about your device and how you interact with our website, including:

• IP address
• Device information (such as browser type, operating system, and device type)
• Pages you visit on our website and how you interact with them
• Referral source (how you found our website)
• Time and date of your visits

How We Use Your Information

We may use your personal information for the following purposes:

• Provide medical services and treatment
• Process payments and billing
• Communicate with you about appointments, follow-up care, and other aspects of your treatment
• Respond to your inquiries, comments, or requests
• Send you information about our services, special offers, or events
• Improve our website, services, and patient experience
• Comply with legal obligations, including maintaining medical records
• Analyze usage patterns to enhance our website and services
• Protect the security and integrity of our practice and website

How We Share Your Information

We may share your personal information with the following parties:

• Healthcare Providers: We may share your information with other healthcare providers involved in your care.
• Service Providers: We work with third-party service providers who perform functions on our behalf, such as website hosting, payment processing, email delivery, and data analysis.
• Insurance Companies: We may share your information with your insurance company for billing purposes.
• Legal Requirements: We may disclose your information when required by law, such as in response to a court order, subpoena, or other legal process.
• Business Transfers: If our practice is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing your personal information
• Correcting inaccurate information
• Deleting your information (subject to medical record retention requirements)
• Restricting or objecting to certain processing activities
• Requesting a copy of your information in a portable format
• Withdrawing consent for certain processing activities

To exercise these rights, please contact us using the information provided at the end of this policy.

Marketing Communications

You can opt out of receiving marketing communications from us by clicking the "unsubscribe" link in any marketing email we send or by contacting us directly.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Medical records are subject to specific retention requirements under state and federal law.

Children's Privacy

Our website is not intended for children under the age of 18, and we do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a revised effective date. We encourage you to review this policy regularly for any changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Dr. Tomur Plastic Surgery
6901 Snider Plaza
Suite #120
Dallas, TX 75205
Phone: (214) 965-9885
Email: office@drtomur.com

This statement was last updated on June 1, 2025.